• IPM Users: Trouble Accessing the System?

    June 20, 2017

    Over the past few years 3M has taken additional pro-active security measures to protect against improper access to 3M systems and data. We initially implemented "MFA" (Multi-Factor Authentication). The most recent implementation has been the requirement that users change their password every 90 days. This has caused log-in issues and confusion.

    To avoid a more complicated process for you, we ask that if/when you run into any issues logging into IPM through our Supplier Direct website, or you simply need a password reset, that you please follow these steps:

    1. Call the 3M IT Help Desk at +1 (651) 733-2000 (available 24x7)
    2. Identify yourself as an EXTERNAL user.
    3. Provide your system User Name.
    4. Describe your problem and/or request a password reset.


    Our Help Desk representatives are the only individuals who can complete password resets, as well as MFA (Multi-Factor Authentication) setups and updates.

    Thank you.